PRIVACY POLICY
Last updated: October 8, 2026
See our Terms of Service →1. Information We Collect
Contact information (name, email, phone) when you submit a form or schedule a session. Payment information when you purchase memberships or packages. Health and fitness information you voluntarily provide. Usage data (IP address, browser type, pages visited) through cookies and analytics.
2. How We Use Your Information
Communicate with you about scheduling, reminders, promotions, and updates. Process payments and manage your account. Improve our website, services, and member experience. Send text messages if you have opted in. Comply with legal obligations.
3. SMS and Text Messaging
If you opt in to receive text messages from Frelard Strength LLC DBA Polaris Strength & Conditioning, you consent to receive recurring automated text messages related to class scheduling, intro session reminders, and gym updates. You may also separately opt in to receive promotional text messages including offers, promotions, and news. Consent to either type of messaging is not a condition of purchase. Message frequency varies. Message and data rates may apply. Opt out anytime by replying STOP. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share with: service providers who assist in operating our website, processing payments, or delivering services; legal authorities if required by law; business partners in the event of a merger, acquisition, or sale of assets.
5. Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site traffic. Essential cookies are required for core site functionality (such as embedded maps and forms) and are always active. Non-essential cookies (such as analytics and tracking) are only activated with your consent where required by law. You can manage your cookie preferences through the consent banner on this site (if displayed) or through your browser settings. This site uses cookies for essential functionality and analytics. By continuing to use this site, you consent to our use of cookies as described in this policy. For more information about the specific cookies we use, contact us at Polaris Strength & Conditioning, 4550 9th Ave NW, Seattle, WA 98107, (206) 693-2570.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to: access the personal information we hold about you, request correction or deletion, opt out of marketing communications, withdraw SMS consent by replying STOP.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use constitutes acceptance.
12. Contact
If you have questions, contact us at: Frelard Strength LLC DBA Polaris Strength & Conditioning, 4550 9th Ave NW, Seattle, WA 98107, (206) 693-2570
13. Scope of This Notice
This Privacy Policy applies solely to information collected through polarisstrength.com.
14. Information Ownership and Voluntary Submission
We are the sole owners of information collected through this website. We only have access to information that you voluntarily provide through website forms or other direct contact with us.
15. Service Provider Restrictions
Trusted service providers, including scheduling, messaging, payment, and membership management platforms, may access information only as necessary to fulfill your request and operate our services. These providers are not permitted to use your information for their own purposes.
16. SMS Data We Retain
If you choose to receive text messages, we may collect and store your mobile phone number and message interaction history to provide appointment confirmations, reminders, scheduling updates, and other account-related communications.
17. Email Communications
Unless you ask us not to, we may contact you by email about specials, new products or services, or changes to this Privacy Policy. You may opt out of future email communications at any time.
18. Payment and Information Security
Sensitive payment information is encrypted and transmitted securely through our membership system, Wodify. We also protect personal information offline. Access is limited to employees who need the information to perform a specific job, such as billing or customer service, and the computers and servers used to store personally identifiable information are maintained in a secure environment.
